FREQUENTLY ASKED QUESTIONS
All orders are wrapped and shipped in a Discrete Parcel
We are glad to craft you something personalized! Just send us a message or contact us directly via email.
We are always open to working with customers to create the best product and service possible. We are happy to discuss creating custom gift sets out of the items that we sell.
Just let us know what you are interested in and we’ll let you know if it’s possible! If we don’t have enough materials in stock they may need to be ordered so please take this extra time into account when getting in touch.
Maintain finish by limiting contact with water, lotions, oils, and other liquids Keep dry.
Keep it away from chemicals
Wipe it off before storing
keep it away from wood
Store different types of jewelry separately
If your order arrives and is damaged or broken then please get in touch so that we can discuss either the option of a replacement or a refund. Please don’t return anything before contacting the shop first.
All UK orders are sent via Royal Mail Second Class so it’s not possible to track your order unless you upgrade the shipping option. Most UK orders arrive within a few days.
International orders are not traceable unless the shipping upgrade has been chosen. Please remember that shipping times are estimated and do not take into account potential delays at Customs. If your order should have arrived and hasn’t then please get in touch so we can discuss what to do.
NOTE: Unless you have upgraded the posting option at checkout there is NO TRACKING information on INTERNATIONAL ORDERS.
Items will be considered lost and refunds or replacements made after 8 weeks have passed from posting for international orders and 2 weeks from posting for orders in the UK.
RETURNED Parcels are not refundable due to handmade-to-order items.
Please note that we can only ship to the address details on your order!
UK: I will post your item via second-class post, this should take 1-5 working days to arrive, this standard delivery does not include tracking or insurance.
For International orders, they will be shipped via normal airmail. This takes between 1-3 weeks on average but can take up to 6 weeks.
****Shipping DOES NOT include tracking in the US****
If you require tracking & insurance for your purchase then please purchase the shipping upgrade through checkout
Nipple Jewelry : To be sure about your Nipple size the simple way is to use a thread. Roll the thread around the nipple when it’s erected and then measure its length. After calculate its diameter. Also you can use my nipple size guide .
Cock Jewelry: Please do your measurements with a string or flexible tape measure around the thickest part of the shaft when you’re in a relaxed state, and then again when you’re erected. The size between these 2 measurements is what you need to choose.
If you send us this measurement your jewelry will be custom fit.
There are several reasons why jewelry becomes dull or dirty (like water, creams or lotions), but the most common problem with fashion jewelry that has been packed away, is that over time the metal is exposed to the elements in the air which cause a chemical reaction, leaving them tarnished or discolored. But luckily it’s an easy fix
Mix one tablespoon of salt and one tablespoon of baking soda and mix with one cup of warm water. Pour into the dish. The mixture will create a chemical reaction with the foil and bubble as it cleans the jewelry. Rinse with cool water and buff dry with a clean cloth.
Warning Do not swallow. Could be damaging or even lethal if two or more strong magnets are swallowed
Important Safety Warning! Read Before You Order and Use the Magnet
Disclaimer: Repior – Pilar Orenes neither assumes nor accepts any liability for damages resulting from the handling or use of magnets. With your purchase, the buyer confirms that you have read and understood the following warnings, the buyer agrees that he/she is responsible for all damages and injuries caused by the magnets, which include personal injuries, property damages, and magnet damages. The buyer must agree with the terms before purchase. The pull forces we provide are estimates only and we are not responsible for any inaccuracy of magnet pull force. Please test the pull force before any usage.
Neodymium magnets are very strong. Handling them with care is necessary to prevent personal injuries, property damage, and magnet damage.
SMALL MAGNET WARNING NOTICE:
Small magnets pose a choking hazard and should never be swallowed or inserted into any part of the body. For safety purposes, we include this warning to deter children from using/handling small magnets as they can be dangerous. Small magnets are considered a choking hazard that can result in death and should be treated as such. When confirming your order you the customer become fully responsible for the safety of children, animals, and anyone else to comes into contact with these magnets.
For more information, see the US Consumer Product Safety Commission’s News Release and Magnets Information Center web pages linked below.
(a) 16 CFR Part 1240 – http://www.ecfr.gov/cgi-bin/retrieveECFR?gp=1&SID=271341d1457a4e3afc811d9609e87ac0&ty=HTML&h=L&mc=true&r=PART&n=pt16.2.1240
(b) News Release – http://www.cpsc.gov/en/Newsroom/News-Releases/2014/CPSC-Approves-Strong-Federal-Safety-Standard-for-High-Powered-Magnet-Sets-to-Protect-Children-and-Teenagers/
(c) Magnets Information Center – http://www.cpsc.gov/en/Safety-Education/Safety-Education-Centers/Magnets
If you suspect that magnets have been swallowed, seek medical attention immediately.
MAGNETS ARE FOR USE BY ADULTS ONLY!